Terms & Conditions
All pricing is for parts only; installation is priced separately. Not retainages permitted. Prices and specifications are subject to change without notice. Prices do not include state, local or other applicable taxes. If tax exempt, contact our sales department to include entire tax exempt certificate form with your order.
Orders placed by 2:00 PM Eastern Time will be processed the same day. Any orders placed after that time will be shipped the following business day.
- A restocking charge of 25% shall be assessed on all returns of standard, in-stock items.
- The 25% restocking fee shall be subtracted from the original invoice’s sub-total and will exclude shipping charges on the original invoice.
- The customer will be responsible for packaging and shipping costs in returning the product to the factory.
- The product must be returned to the factory in new, re-sellable condition. The product will be inspected upon arrival and customer notified of any damage.
- The request for return authorization must be made within 30 days of the invoice/ship date.
- The request for return authorization must be made to the technical support department at 800-411-3136.